Digital Marketing
Learning Activities
Test your understanding and reinforce your learning
Resources (5)
Jonah Berger
Nir Eyal
Donald Miller
University of Illinois (Coursera)
Gary Vaynerchuk
Extension: Digital Marketing
“Content is king, but context is God.” - Gary Vaynerchuk
Why This Extension?
Whether you’re building a company, growing a product, or advancing your career, understanding digital marketing is essential. This module covers the psychology of why things spread, practical social media strategy, and how to create habit-forming products.
Prerequisites: Phase 5B (Entrepreneurship) or Phase 3C (Communication)
Week 1: Content Strategy Fundamentals
Core Concepts
Jab, Jab, Jab, Right Hook: Give value, give value, give value, then ask. Most people do the opposite - they lead with the ask.
Native Content: Content designed specifically for each platform, not repurposed generically. What works on LinkedIn doesn’t work on TikTok.
The Attention Economy: Attention is the scarcest resource. You’re not competing with your competitors - you’re competing with everything else fighting for attention.
This Week’s Reading
📖 Jab, Jab, Jab, Right Hook by Gary Vaynerchuk (Full book)
- The importance of native content
- Platform-specific strategies
- What makes content great on each platform
- When and how to sell
The Jab/Right Hook Framework
| Type | Purpose | Examples |
|---|---|---|
| Jabs | Give value, build relationship | Educational content, entertainment, inspiration |
| Right Hooks | Ask for something | Sales, signups, downloads, shares |
The Right Ratio: 80% jabs, 20% right hooks (approximately)
Platform Native Content
| Platform | What Works | What Doesn’t |
|---|---|---|
| Professional insights, career stories | Clickbait, political rants | |
| Visual storytelling, behind-the-scenes | Text-heavy content | |
| Twitter/X | Hot takes, threads, conversations | Long-form without hooks |
| TikTok | Trends, authentic, entertainment | Polished corporate content |
| YouTube | Value-dense, watchable | Talking heads without value |
Reflection Questions
- What value can you uniquely provide to your audience?
- Which platforms make sense for your goals?
- What’s your jab-to-right-hook ratio currently?
Week 2: The Science of Virality
Core Concepts
STEPPS Framework: Six principles that make things go viral - Social Currency, Triggers, Emotion, Public, Practical Value, Stories.
Word of Mouth: The most powerful marketing force. People share what makes them look good, feel good, or helps others.
Contagious Ideas: Products and ideas spread because of specific, replicable psychological principles, not randomness.
This Week’s Reading
📖 Contagious: Why Things Catch On by Jonah Berger (Full book)
- The science behind virality
- Six STEPPS principles
- Practical application to any product or idea
The STEPPS Framework
| Principle | Why It Works | Application |
|---|---|---|
| Social Currency | We share things that make us look good | Insider knowledge, exclusivity, remarkable facts |
| Triggers | Top of mind = tip of tongue | Link to common cues, frequent reminders |
| Emotion | When we care, we share | High arousal emotions (awe, anger, anxiety) > low arousal |
| Public | Built to show, built to grow | Make private behaviors public |
| Practical Value | News you can use | Useful information people can apply |
| Stories | Information travels in narratives | Embed your message in a story |
Emotion and Sharing
| High Arousal (Shared More) | Low Arousal (Shared Less) |
|---|---|
| Awe | Sadness |
| Anxiety | Contentment |
| Anger | Relaxation |
| Excitement |
Application Exercise
Analyze three pieces of viral content:
- What STEPPS principles are at play?
- What emotion does it trigger?
- Why would someone share this?
Week 3: Habit-Forming Products
Core Concepts
The Hook Model: A four-phase process that creates habits: Trigger → Action → Variable Reward → Investment.
Variable Rewards: Unpredictable rewards are more engaging than predictable ones. It’s why slot machines and social media are so addictive.
The Ethics of Persuasion: Powerful tools require ethical consideration. Are you helping or manipulating?
This Week’s Reading
📖 Hooked by Nir Eyal (Full book)
- The Hook Model explained
- Creating internal triggers
- Designing for engagement
- The morality matrix
The Hook Model
| Phase | Description | Example (Instagram) |
|---|---|---|
| Trigger | What prompts the behavior? External (notification) or Internal (boredom) | Notification, feeling of FOMO |
| Action | The behavior done in anticipation of reward | Opening app, scrolling |
| Variable Reward | The reward that scratches the itch | New likes, comments, stories |
| Investment | What the user puts in that increases likelihood of return | Following, posting, commenting |
Internal vs. External Triggers
| External Triggers | Internal Triggers |
|---|---|
| Email notifications | Boredom |
| Ads | Loneliness |
| Social recommendations | Fear of missing out |
| Buttons on website | Uncertainty |
Goal: Move users from external to internal triggers (habits form when product becomes associated with internal state)
Week 4: Putting It All Together
Core Concepts
Content Calendar: Systematic planning of content across platforms. Consistency beats sporadic brilliance.
Metrics That Matter: Vanity metrics (followers) vs. actionable metrics (engagement, conversion). Know what you’re optimizing for.
Personal Brand as Marketing: Everything you share builds (or damages) your personal brand.
This Week’s Reading
📖 Crushing It! by Gary Vaynerchuk (Selected chapters)
- Building a personal brand
- Platform deep-dives
- Success stories and lessons
Content Strategy Framework
| Element | Questions |
|---|---|
| Audience | Who are you creating for? What do they need? |
| Goals | Awareness? Leads? Sales? Community? |
| Value Proposition | What unique value do you provide? |
| Content Pillars | 3-5 themes you’ll consistently cover |
| Platform Strategy | Which platforms, what native content? |
| Cadence | How often will you post? |
| Metrics | How will you measure success? |
Capstone: Marketing Strategy
Develop a digital marketing strategy for a product, service, or personal brand:
- Target Audience: Who are they? What do they care about?
- STEPPS Audit: How can you make your message spread?
- Content Plan: What jabs will you throw? What right hooks?
- Hook Analysis: What triggers, actions, rewards, and investments?
Key Frameworks
| Framework | Source | Application |
|---|---|---|
| Jab, Jab, Jab, Right Hook | Gary Vaynerchuk | Content strategy |
| STEPPS | Contagious | Creating shareable content |
| Hook Model | Hooked | Product engagement |
| Content Pillars | General | Editorial planning |
Resources
Books
- ⭐⭐⭐ Jab, Jab, Jab, Right Hook (Essential - 6h)
- ⭐⭐⭐ Contagious (Essential - 7h)
- ⭐⭐ Hooked (Recommended - 5h)
- ⭐⭐ Crushing It! (Recommended - 8h)
Free Resources
- Gary Vaynerchuk’s YouTube content
- HubSpot Marketing Resources
- Neil Patel’s marketing blog
Podcasts
- Marketing School (daily, 10 min)
- The GaryVee Audio Experience
- Social Media Marketing Podcast
AI Learning Integration
Content Ideation Prompt
Help me create a content strategy using the STEPPS framework.
My product/service/brand: [describe it]
My target audience: [describe them]
For each STEPPS principle, help me brainstorm:
1. How can I create social currency?
2. What triggers can I associate with my brand?
3. What emotions should my content evoke?
4. How can I make my product/message public?
5. What practical value can I provide?
6. What stories can I tell?
Generate 5 specific content ideas for each platform I should be on.
Hook Model Analysis Prompt
Help me analyze a product through the Hook Model lens.
Product: [name the product - could be yours or one you use]
Walk me through:
1. What are the external triggers?
2. What internal triggers does it target?
3. What's the action and how simple is it?
4. What variable rewards does it offer?
5. What investments do users make?
6. How strong is the habit? What could make it stronger?
Phase Assessment
Complete the following to demonstrate digital marketing competency:
- Quiz: Marketing Concepts (30%)
- Case Study: Marketing Campaign Analysis (70%)
- Analyze a successful campaign using STEPPS
- Apply the Hook Model
- Propose improvements using learned frameworks
Use with Any AI Assistant
Copy these prompts into Claude, ChatGPT, Gemini, or NotebookLM for personalized Socratic tutoring. No account needed - bring your own AI.
Socratic Tutor
I'm studying Digital Marketing (Phase EXT-MARKETING of my MBA program). Act as a Socratic tutor - d...
I'm studying Digital Marketing (Phase EXT-MARKETING of my MBA program). Act as a Socratic tutor - don't give me direct answers. Instead, ask me questions to help me discover insights about these concepts: Digital Marketing, Content Strategy. Start by asking what I already know about one of these topics, then guide me deeper with follow-up questions. Challenge my assumptions when appropriate. After each of my responses, either: 1. Ask a deeper follow-up question 2. Point out a gap in my reasoning 3. Connect my answer to another concept Let's begin.
Concept Quiz
Quiz me on Digital Marketing. Ask 10 questions covering: Digital Marketing, Content Strategy. Rules...
Quiz me on Digital Marketing. Ask 10 questions covering: Digital Marketing, Content Strategy. Rules: - Mix question types (multiple choice, short answer, scenario-based) - Start easier, get progressively harder - After each answer, tell me if I'm right or wrong and explain why - Keep a running score - At the end, summarize what I know well vs. need to review Ask the first question now.
Framework Application
Help me apply the main frameworks from this phase to a real situation in my life or work. First, as...
Help me apply the main frameworks from this phase to a real situation in my life or work. First, ask me to describe a recent challenge or decision I faced. Then guide me through analyzing it using these frameworks: - Which framework applies best? - What would each framework reveal about the situation? - What would I do differently knowing this? Don't lecture - ask questions that help me discover the insights myself.
Case Discussion
I want to practice case analysis for Digital Marketing. Give me a short business scenario (2-3 para...
I want to practice case analysis for Digital Marketing. Give me a short business scenario (2-3 paragraphs) involving Digital Marketing, Content Strategy. Then ask me: 1. What's the core problem? 2. Which frameworks from Digital Marketing apply? 3. What biases might cloud judgment here? 4. What would you recommend? After each answer, push back on my reasoning before moving to the next question.
Explain Like I'm 5
I'm studying Digital Marketing and need to understand these concepts deeply: Digital Marketing, Cont...
I'm studying Digital Marketing and need to understand these concepts deeply: Digital Marketing, Content Strategy. For each concept, ask me to explain it in simple terms (as if to a child). If my explanation is unclear or wrong, don't correct me directly. Instead: 1. Ask clarifying questions 2. Give me a scenario that tests my understanding 3. Help me refine my explanation The Feynman technique says if you can't explain it simply, you don't understand it well enough.
Open AI Assistant
Tip: NotebookLM is great for uploading books and getting AI summaries.