Business Ethics & CSR
Learning Activities
Test your understanding and reinforce your learning
Resources (2)
Robert Jackall
Jonathan Haidt
Extension: Business Ethics & CSR
âBusiness is the most powerful force for change on the planet.â - John Mackey
Why This Extension?
Purpose-driven business isnât just ethical - itâs increasingly a competitive advantage. Employees want meaning, customers want values alignment, and investors want sustainability. Understanding conscious business practices is essential for modern leadership.
Prerequisites: Phase 3A (Leadership Foundations)
Week 1: Beyond Shareholder Primacy
Core Concepts
Stakeholder Capitalism: Business exists to serve all stakeholders - customers, employees, suppliers, communities, and shareholders - not just shareholders.
Higher Purpose: Companies with purpose beyond profit outperform those without. Purpose provides meaning, attracts talent, and guides decisions.
Conscious Leadership: Leaders who serve stakeholders, not just themselves. Servant leadership at the organizational level.
This Weekâs Reading
đ Conscious Capitalism by John Mackey & Raj Sisodia (Full book)
- The four tenets of conscious capitalism
- Higher purpose and stakeholder integration
- Conscious leadership and culture
- Case studies of conscious companies
The Four Tenets of Conscious Capitalism
| Tenet | Description | Example |
|---|---|---|
| Higher Purpose | Why the company exists beyond profit | Whole Foods: âTo nourish people and the planetâ |
| Stakeholder Integration | Creating value for all stakeholders | Costcoâs employee wages and retention |
| Conscious Leadership | Leaders motivated by service, not self | Container Storeâs âemployee firstâ philosophy |
| Conscious Culture | Trust, accountability, transparency, caring | Southwest Airlinesâ culture of love |
Stakeholder vs. Shareholder Model
| Model | Focus | Assumption |
|---|---|---|
| Shareholder Primacy | Maximize shareholder value | Profit is the purpose |
| Stakeholder Model | Create value for all stakeholders | Profit is the result of value creation |
The Stakeholder Circle
Customers
â
Community â â Suppliers
â
Company
â
Shareholders â â Employees
â
Society/Environment
Key Insight: These arenât competing interests. Well-managed companies create value for all stakeholders simultaneously.
Week 2: B Corps & Impact Measurement
Core Concepts
B Corp Certification: A third-party verification that a company meets high standards of social and environmental performance, accountability, and transparency.
Triple Bottom Line: Measuring success by People, Planet, and Profit - not just financial returns.
Impact Assessment: Quantifying and tracking social and environmental impact alongside financial performance.
This Weekâs Reading
đ The B Corp Handbook by Ryan Honeyman (Full book)
- What is a B Corp?
- The B Impact Assessment
- How to become a B Corp
- Case studies of certified B Corps
B Corp Certification Requirements
| Requirement | Description |
|---|---|
| Performance | Minimum score of 80+ on B Impact Assessment |
| Accountability | Legal structure that considers all stakeholders |
| Transparency | Public disclosure of B Impact score |
The B Impact Assessment Categories
| Category | Whatâs Measured | Example Questions |
|---|---|---|
| Governance | Accountability, transparency, mission | Is purpose in governing documents? |
| Workers | Compensation, benefits, training, ownership | Living wage? Benefits? Development? |
| Community | Suppliers, diversity, local, civic engagement | Local sourcing? Supplier standards? |
| Environment | Facilities, inputs, outputs, transportation | Carbon footprint? Waste reduction? |
| Customers | Product/service impact on customers | Does product solve social/environmental problem? |
Why B Corp Matters
| Benefit | How It Helps |
|---|---|
| Talent | Attract purpose-driven employees |
| Customers | Signal values alignment to conscious consumers |
| Investment | Access impact investors and ESG funds |
| Accountability | External validation and continuous improvement |
| Community | Join movement of 7,000+ certified B Corps |
Week 3: Purpose-Driven Leadership in Practice
Core Concepts
Integrated Value Creation: Embedding social/environmental impact into core business model, not as side project.
Long-term Thinking: Prioritizing long-term health over short-term profits. Requires patient capital and aligned governance.
Personal Values in Business: Bringing your whole self to leadership, including values and beliefs.
This Weekâs Reading
đ Let My People Go Surfing by Yvon Chouinard (Selected chapters)
- Patagoniaâs unconventional philosophy
- Product quality and environmental responsibility
- Challenging growth assumptions
- âUse business to inspire solutions to environmental crisisâ
Patagoniaâs Principles
| Principle | Practice |
|---|---|
| Quality | Build products that last (anti-planned obsolescence) |
| Environmental | 1% for the Planet, material innovation |
| Transparency | Footprint Chronicles - supply chain visibility |
| Anti-Growth | âDonât buy this jacketâ campaign |
| Governance | Became a benefit corporation, donated company |
Integrating Purpose into Business
| Area | Traditional Approach | Purpose-Driven Approach |
|---|---|---|
| Strategy | Maximize profit | Create stakeholder value |
| Products | What sells | What solves real problems |
| Supply Chain | Lowest cost | Fair labor, environmental |
| Marketing | Create desire | Authentic storytelling |
| Finance | Short-term returns | Long-term sustainability |
Capstone: Conscious Business Assessment
Evaluate a company (or design one) through a conscious capitalism lens:
- Higher Purpose: Whatâs their purpose beyond profit? Is it authentic?
- Stakeholder Integration: How do they serve each stakeholder?
- Conscious Leadership: What evidence of servant leadership?
- Conscious Culture: What are their values? Are they lived?
- B Impact Estimate: How might they score on the B Impact Assessment?
Key Frameworks
| Framework | Source | Application |
|---|---|---|
| Four Tenets | Conscious Capitalism | Business model design |
| B Impact Assessment | B Lab | Impact measurement |
| Triple Bottom Line | John Elkington | Expanded success metrics |
| Stakeholder Model | R. Edward Freeman | Stakeholder management |
Resources
Books
- âââ Conscious Capitalism (Essential - 9h)
- âââ The B Corp Handbook (Essential - 5h)
- ââ Let My People Go Surfing (Recommended - 7h)
Free Resources
- B Impact Assessment - bimpactassessment.net
- B Corp Directory - Find certified B Corps
- Conscious Capitalism resources - consciouscapitalism.org
Case Studies
- Patagonia - Outdoor clothing, environmental activism
- Ben & Jerryâs - Ice cream, social mission
- Seventh Generation - Household products, sustainability
- Warby Parker - Eyewear, buy-one-give-one
TED Talks
- Simon Sinek: âHow Great Leaders Inspire Actionâ
- Yvon Chouinard: âLet My People Go Surfingâ
- Raj Sisodia: âThe Healing Organizationâ
AI Learning Integration
Conscious Business Analysis Prompt
Help me analyze a company through the Conscious Capitalism framework.
Company: [name the company]
Walk me through:
1. Higher Purpose - What's their stated purpose? Is it authentic?
2. Stakeholder Integration - How do they serve customers, employees, suppliers, communities, shareholders?
3. Conscious Leadership - What's the leadership style? Evidence of servant leadership?
4. Conscious Culture - What are the values? How are they lived?
Then assess: Is this a conscious company, or just good marketing?
B Impact Self-Assessment Prompt
Help me estimate a company's B Impact score.
Company: [name/describe the company]
For each B Impact category (Governance, Workers, Community, Environment, Customers), ask me questions to estimate their performance:
- What's likely strong?
- What's likely weak?
- What would improve their score?
Give an estimated total score (0-200) and whether they'd likely qualify for B Corp certification (80+).
Phase Assessment
Complete the following to demonstrate business ethics competency:
- Quiz: Business Ethics Concepts (30%)
- Case Study: Ethical Dilemma Analysis (70%)
- Analyze a business ethics case
- Apply conscious capitalism principles
- Propose stakeholder-balanced solutions
Use with Any AI Assistant
Copy these prompts into Claude, ChatGPT, Gemini, or NotebookLM for personalized Socratic tutoring. No account needed - bring your own AI.
Socratic Tutor
I'm studying Business Ethics & CSR (Phase EXT-ETHICS of my MBA program). Act as a Socratic tutor - ...
I'm studying Business Ethics & CSR (Phase EXT-ETHICS of my MBA program). Act as a Socratic tutor - don't give me direct answers. Instead, ask me questions to help me discover insights about these concepts: Business Ethics, Sustainable Business. Start by asking what I already know about one of these topics, then guide me deeper with follow-up questions. Challenge my assumptions when appropriate. After each of my responses, either: 1. Ask a deeper follow-up question 2. Point out a gap in my reasoning 3. Connect my answer to another concept Let's begin.
Concept Quiz
Quiz me on Business Ethics & CSR. Ask 10 questions covering: Business Ethics, Sustainable Business. ...
Quiz me on Business Ethics & CSR. Ask 10 questions covering: Business Ethics, Sustainable Business. Rules: - Mix question types (multiple choice, short answer, scenario-based) - Start easier, get progressively harder - After each answer, tell me if I'm right or wrong and explain why - Keep a running score - At the end, summarize what I know well vs. need to review Ask the first question now.
Framework Application
Help me apply the main frameworks from this phase to a real situation in my life or work. First, as...
Help me apply the main frameworks from this phase to a real situation in my life or work. First, ask me to describe a recent challenge or decision I faced. Then guide me through analyzing it using these frameworks: - Which framework applies best? - What would each framework reveal about the situation? - What would I do differently knowing this? Don't lecture - ask questions that help me discover the insights myself.
Case Discussion
I want to practice case analysis for Business Ethics & CSR. Give me a short business scenario (2-3 ...
I want to practice case analysis for Business Ethics & CSR. Give me a short business scenario (2-3 paragraphs) involving Business Ethics, Sustainable Business. Then ask me: 1. What's the core problem? 2. Which frameworks from Business Ethics & CSR apply? 3. What biases might cloud judgment here? 4. What would you recommend? After each answer, push back on my reasoning before moving to the next question.
Explain Like I'm 5
I'm studying Business Ethics & CSR and need to understand these concepts deeply: Business Ethics, Su...
I'm studying Business Ethics & CSR and need to understand these concepts deeply: Business Ethics, Sustainable Business. For each concept, ask me to explain it in simple terms (as if to a child). If my explanation is unclear or wrong, don't correct me directly. Instead: 1. Ask clarifying questions 2. Give me a scenario that tests my understanding 3. Help me refine my explanation The Feynman technique says if you can't explain it simply, you don't understand it well enough.
Open AI Assistant
Tip: NotebookLM is great for uploading books and getting AI summaries.